GovernmentCase Study
Wuhou Human Resources and Social Security Bureau — Public Service Policy Q&A Platform for Wuhou HRSS Bureau
AI knowledge base
intelligent Q&A
enterprise intelligent service
Challenge: Background
Public welfare policies are complex, consultation channels are limited, service accessibility is poor, and counter staff workloads are heavy.
Solution: Our Approach
Built a public-service-oriented knowledge Q&A platform to improve policy accessibility and reduce the workload of service counters.
Results: Business Impact
Improves accessibility of public service policies.