TelecomCase Study

Chengdu Mobile

Smart Office & AI Knowledge Management Upgrade

Chengdu Mobile had a large workforce with extensive training materials, inefficient knowledge transfer, and slow onboarding.

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✓ 50% Shorter Onboarding✓ +80% Query Efficiency✓ 40% Training Cost Down

Case overview

Background

Chengdu Mobile had a large workforce with extensive training materials, inefficient knowledge transfer, and slow onboarding.

Solution

Introduced ZhiXiang AI office platform and ZhiWen Q&A system, creating internal knowledge hub and improving overall operations.

Result

50% shorter onboarding, +80% query efficiency, 40% training cost down.