TelecomCase Study

Chengdu Mobile — Smart Office & AI Knowledge Management Upgrade

Chengdu Mobile
50% Shorter Onboarding
+80% Query Efficiency
40% Training Cost Down

Challenge: Background

Chengdu Mobile had a large workforce with extensive training materials, inefficient knowledge transfer, and slow onboarding.


Solution: Our Approach

Introduced ZhiXiang AI office platform and ZhiWen Q&A system, creating internal knowledge hub and improving overall operations.


Results: Business Impact

50% shorter onboarding, +80% query efficiency, 40% training cost down.