GovernmentCase Study
Jianyang Government Service Center — Policy Q&A Assistant for Jianyang Government Service Center
AI knowledge base
intelligent Q&A
enterprise intelligent service
Challenge: Background
Citizens are unclear about service policies, queues at service counters are long, staff repeatedly answer the same questions, and service efficiency is low.
Solution: Our Approach
Built a government knowledge Q&A system providing service guides, policy explanations, and process consultation to optimize public service experience.
Results: Business Impact
Reduces pressure on service counters and improves service efficiency for the public.