Real EstateCase Study

Lvcheng China — Intelligent Customer Service & Knowledge Management

Lvcheng China
Response <5s
60% Labor Cost Down
92% Customer Satisfaction

Challenge: Background

Lvcheng China had numerous projects with repetitive customer inquiries, difficult knowledge retention, and rising labor costs.

Solution: Our Approach

Deployed ZhiWen AI Q&A system, established unified company knowledge base, AI customer service bot online 24/7.

Results: Business Impact

Response under 5 seconds, 60% labor cost down, 92% customer satisfaction.

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